1. Recruitment & Selection Policy
At Kontactus LTD, we are committed to delivering a fair, transparent, and professional recruitment process for schools, colleges, and educational institutions across the UK. As a specialist education recruitment agency, we ensure that all candidates are assessed based on merit, qualifications, experience, and suitability for teaching and support staff roles.
Scope
This policy applies to all recruitment consultants and staff involved in candidate sourcing, screening, and placement activities.
Our Recruitment Principles
- All vacancies are advertised with clear and accurate job descriptions.
- Candidates are shortlisted based on relevant qualifications, skills, and experience.
- Interviews are conducted using a structured and non-discriminatory approach.
- Recruitment decisions are documented and made fairly.
- We promote equal access to teaching jobs and education employment opportunities.
Legal Compliance
Kontactus LTD complies with:
- Equality Act 2010
- Employment Agencies Act 1973
- Conduct of Employment Agencies and Employment Businesses Regulations 2003
2. Equal Opportunities & Diversity Policy
Kontactus LTD is committed to promoting equality, diversity, and inclusion throughout the recruitment process. We believe that a diverse education workforce contributes to stronger learning environments and better outcomes for students.
Our Commitment
- Equal opportunities for all candidates and employees.
- Fair and unbiased recruitment practices.
- Promotion of diversity within schools, colleges, and educational settings.
- Zero tolerance for discrimination, harassment, or victimisation based on race, ethnicity, gender, age, disability, religion, sexual orientation, marital status, or background.
3. Data Protection & Privacy Policy (GDPR)
Kontactus LTD respects the privacy of all candidates, clients, and employees. We collect, process, and store personal information responsibly and in accordance with UK data protection legislation.
Key Measures
- Personal data is used solely for legitimate recruitment and placement purposes.
- Candidate consent is obtained before storing or sharing information.
- Data is securely stored and retained for up to 12 months unless extended consent is provided.
- Any data breaches are reported and investigated promptly.
Legal Compliance
- UK General Data Protection Regulation (UK GDPR)
- Data Protection Act 2018
4. Safeguarding & Child Protection Policy
Safeguarding is central to our recruitment process. Kontactus LTD is committed to protecting children, young people, and vulnerable adults by ensuring that all education professionals meet safeguarding requirements before placement.
Our Safeguarding Commitments
- Enhanced DBS checks are completed where required before placement.
- A minimum of two professional references are obtained and verified.
- Recruitment consultants receive regular safeguarding and child protection training.
- Safeguarding concerns are reported immediately to the Designated Safeguarding Lead (DSL).
- All recruitment activities follow safer recruitment practices.
Legal Compliance
- Keeping Children Safe in Education (KCSIE)
- Children Act 1989
- Children Act 2004
- Working Together to Safeguard Children
5. Complaints & Grievance Policy
Kontactus LTD aims to provide exceptional recruitment services to both candidates and educational institutions. We welcome feedback and operate a fair complaints resolution process.
Complaint Procedure
Informal Resolution
Concerns should initially be raised with the assigned recruitment consultant.
Formal Complaint
Complaints may be submitted in writing to the Compliance Manager.
Investigation & Resolution
- Complaints are acknowledged within five working days.
- Investigations are conducted promptly.
- A resolution is provided within twenty working days where possible.
Escalation
Unresolved complaints may be referred to the Employment Agency Standards Inspectorate (EAS).
6. Health & Safety Policy
Kontactus LTD is committed to ensuring that candidates are placed in safe, secure, and compliant educational environments.
Our Commitments
- Risk assessments are requested from client schools and educational institutions.
- Workplace incidents involving placed candidates are reported immediately.
- Health and safety requirements are regularly reviewed.
Legal Compliance
- Health and Safety at Work Act 1974
7. Modern Slavery & Human Trafficking Policy
Kontactus LTD is committed to preventing modern slavery, forced labour, exploitation, and human trafficking throughout its recruitment operations.
Key Actions
- Conducting due diligence checks on candidates and clients.
- Maintaining a zero-tolerance approach to exploitation and illegal recruitment practices.
- Monitoring recruitment processes to ensure ethical employment standards.
- Publishing an annual Modern Slavery Statement where required.
8. Anti-Bribery & Corruption Policy
Kontactus LTD maintains the highest standards of integrity and professionalism in all recruitment activities.
Our Commitment
- Staff must not offer, request, accept, or provide bribes, gifts, or incentives that could influence recruitment decisions.
- Potential conflicts of interest must be declared and managed appropriately.
- All business activities are conducted ethically and transparently.
Legal Compliance
- Bribery Act 2010
9. Staff Code of Conduct Policy
All employees and recruitment consultants at Kontactus LTD are expected to maintain professional standards while supporting candidates and educational clients.
Expectations
- Act with honesty, professionalism, and integrity at all times.
- Respect the confidentiality of candidates, schools, colleges, and colleagues.
- Comply with UK employment legislation and company policies.
- Report safeguarding concerns, misconduct, or policy breaches immediately.
- Promote the reputation and values of Kontactus LTD.
10. Training & Development Policy
Kontactus LTD recognises that continuous learning is essential for maintaining high recruitment standards within the education sector.
Our Commitment
- Annual safeguarding and child protection training for recruitment consultants.
- Regular updates on GDPR, equality legislation, safer recruitment practices, and employment law.
- Ongoing professional development opportunities, including REC and APSCo training programmes.
- Continuous improvement to ensure high-quality education recruitment and staffing services.
